Frequently asked questions
How much is shipping?
Australian delivery is $10.50, or free on 2 or more pairs. New Zealand: $24.90; United States: $34.90; United Kingdom and European Union: $39.90. All amounts are AUD.
Is there a deal on a second pair?
Yes. Add two eligible pairs and get 50% off the lower-priced pair automatically at checkout. Mix models and colours. The offer repeats for additional eligible pairs; Australian shipping is also free from 2 pairs.
Do you ship outside Australia?
Yes. We ship to New Zealand, the United States, the United Kingdom and the European Union. International shipping is charged separately, and import duties or taxes may apply. See our shipping information.
Can I pick up my order?
Local pick-up in Zetland, Sydney is by arrangement. Contact us before ordering to confirm a collection time, and wait for confirmation that your order is ready.
Can I return my sunglasses?
Yes. You have 14 days from delivery to return them, unworn and in original condition. See our Returns & refunds page for details.
Does a pouch come with my sunglasses?
Yes, a soft pouch is included with every pair.
How do I choose a colour?
Each model page shows every available colour with photos and videos of the pair being worn. Stock is limited, so popular colours can sell out.
Is checkout secure?
Yes. Payments are processed securely through Shopify checkout.
I need help with my order
Email contact.olayz.shop@gmail.com with your order number and we will get back to you.